Testimonials
Don’t take our word for it. Read what StreetWise® users have to say about the product:
Sr. Captain Joseph D. Mara – Emerson Fire Department, Emerson, NJ
“I just want to personally say thank you. Outstanding customer service once again. I emailed you and, within minutes, Ken was on the phone with me with a solution. Absolutely amazing. Thank you! Always the best and I greatly appreciate the prompt service!”
Captain Jeffrey Wainwright – Spokane County Fire District 8, Spokane, WA
“Well, I just wanted to take a second and give you and your team a big thumbs up! All of the adjustments you had to make for us to ensure Fire District 8 would receive as much information as possible and that all of your features worked properly as advertised has been nothing short of awesome. I know we have asked a lot of you in making special or specific changes just for us given all of the oddities that come out of our dispatch center. I am not sure how you are able to make a program that will catch all of our dispatcher note feeds, compile them in order and re-ship them to us, but it is truly amazing. I cannot express to you how much easier it is for our folks to deliver a faster, more efficient and safer service to our customers by using your product. That said, a product is only as good as the people that manage and operate it. Your customer service is far and way the best I have ever been exposed to. Thank you any your team for all you do.”
Brett Bassham – Jonesboro Fire Department, Jonesboro, AR
“The app works amazing for us! I honestly don’t know what we would do without it anymore. The couple times that the system was down for maintenance and upgrades made guys nervous because of all the information that we have become accustomed to having at our fingertips. You guys have produced an amazing product! Every other product that we researched before settling on Streetwise seemed to be written for anyone but firemen, and then they tried to adapt it to fit us.
Streetwise is unashamedly built for firemen from the ground up. The interface is simple to navigate while responding, yet it has so much information that we need. I would venture a guess that the vast majority of the guys have purchased the app for their personal phones. The fact that you have so many satisfied firemen, is a testament to your product!!”
Doug Boczek – Mt. Vernon Fire Department, Mt. Vernon, IL
“Thank you for the continued great service we’ve received from Streetwise. In emergency services, we’re really accustomed to less than spectacular service and pricing from our vendors, especially when it comes to technology. Since day 1 with your company, you’ve always exceeded our expectations.”
Jarrod Gruber – Pensacola Fire Department, Pensacola, FL
“StreetWise CADlink does exactly what we need it to do. Unlike other software we have used in the past, I have received zero complaints on StreetWise CADlink. I can teach anyone to use this software because it is Android based, making it easy to learn and use. This program does exactly what we need, when we need it.”
Chief Dan Reynolds, CFO – Armada Twp Fire Department, MI
“I just wanted to share with you my feelings on StreetWise CADLink. The system is working fantastic. I couldn’t be happier with its performance and its potential. It is everything that we envisioned it to be, CAD info is perfect and the Tactical Maps work perfectly – we could see our rig enroute to the call on the map!! Kudos to the County Dispatch center and the StreetWise staff. The best news is that we’ve only scratched the surface in the potential of this software. It is truly a CAD/Dispatch tool and a comprehensive Incident Management tool that will reap great benefit to the Armada Township Fire Department. Thank you all for your efforts !!”
Captain Peter Busa– Fort Hunter Fire District, NY
“Our district covers portions of the Albany Pine Bush Preserve which is 3,200 acres of protected Pitch Pine Scrub Oak barrens. StreetWise proved to be an incredibly valuable tool while fighting this season’s brush fires. Utilizing the tactical map and all the features available, we were able to quickly determine which trails into the Pine Bush would give us the quickest and most effective approach to the fire. StreetWise made it possible for us to look at the big picture, take all the given information, and come up with a plan of attack in order to combat the fire. The waypoint markers on the tactical map proved to be extremely useful as we documented and shared apparatus locations, fire perimeter markers, and other information involved in the fire. We have fought fires in the Pine Bush for many years, but this year was the first time we had the technology of StreetWise on our side, and it made a huge difference.”
Chief Jamie Summers – Martin Fire Department, TN
“I will tell you that Streetwise and Emergency Reporting are the best purchases I have ever made. Thanks for a great product!”
Power in the Features
Notification & Mapping
Calls received from a client’s CAD to StreetWise interface are automatically sent to the assigned devices. The incident information is shown in a full-screen, easy to read display, complete with a call index. If the CAD system sends updated information, the display is automatically updated as well, with a pop-up notification to the user.
Navigation & Routing
Calls are instantly mapped and displayed at the push of a button. For the ultimate in situational awareness, the incident can be displayed in street map view, as an aerial photo image, terrain view, or even in Google’s 360 degree interactive StreetView. All map views use a simple and intuitive pinch-zoom and finger swipe user interface. Navigation to an active alert is automated at the touch of a button for either a simple route overlay, or even turn-by-turn directions.
"Live" Unit Locations
See other apparatus displayed on the tactical map in real time for improved coordination. Labels display your own selected vehicle names with a choice of icons for various apparatus types. Icons realistically rotate in the direction of travel. Tap any apparatus icon to see staffing, pump and tank capacity, EMS level, speed, and course. Engaged device filtering means you can tell which units are responding on your call, multiple incidents can be handled without confusion.
Hydrant Data Display
Hydrants and water points can be displayed on the street map, terrain view, or aerial image view. Hydrant icons are interactive and can display information such as flow capacity, main size, location notes and more. A choice of icons can match hydrant capacity to NFPA colors. And, you can instantly change a single hydrant to an “out of service” icon on all devices simultaneously. Hydrants can be easily imported and exported.
Shared Waypoints
More than just a mapping program, StreetWise gives you revolutionary new ways to help manage an incident. Fully interactive, tactical waypoints can be instantly dropped on the map with a simple tap of your finger, automatically appearing on the maps of all other devices engaged on your call within seconds. Non-incident information waypoints, identifying things such as road construction, disabled sprinklers, or even gated community entry codes, can be easily placed on the map for all devices to view anytime.
Total Preplan Management
Occupancy preplans automatically sort and list by proximity to the call you’re responding to and can also be displayed as map icons. Select any preplan to view a comprehensive, easy to navigate, tabbed display of occupancy information. Preplan surveys are easily performed in the field right on the device, complete with embedded photos, then synced to the StreeWise cloud servers when complete and available to every device for the very next call. Preplans can be selectively cached to device memory for off-line use when broadband isn’t available.
Instant Photo Sharing
Need to let other responders see what you are seeing? Using the table’s built-in camera, simply point, click, and share instantly without leaving the StreetWise application. Units in one area of a call can send up-to-date imagery to units in another area of a call. Remote companies performing search or damage assessment functions can send photos to the incident commander or EOC.
Live NFIRS Integration
StreetWise CADlink® integrates live with your Emergency Reporting® records management software, making life easier for your crews and dramatically improving the accuracy of your response time analysis.
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Status Timestamp Log
Change and record your unit’s status, such as En Route, Arrived, Available, etc., at the push of a button. Unit status timestamps are instantly recorded in the server for later retrieval to enhance documentation of truly accurate response times. Benchmarking status buttons can also record important incident timestamps like First Water Applied, Patient Contact Made, PAR Check Conducted and more. An optional bi-directional programming interface on our server makes Status Button activations instantly available for use by your CAD vendor.
Custom Map Layers
Custom Map Layers adds a geo-referenced layer to the StreetWise Tactical Map display created from our clients’ own Geographic Information Software (GIS) data. Examples of Custom Map Layers include:
- District or response zone boundaries
- Sewer, gas, or water lines
- Address points from locally-validated data
- Building footprints from locally-validated data
- Topographical lines from locally-validated data
- Streets, centerlines, or rights-of-way (from local data and visible only: cannot be used for navigation)
